Return and Refund Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 30 day from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending Email at info@glimmerjewelry.com

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.